Dedicated SupportWe assign dedicated engineer and shall ensure support availability 24X7X365 days.
Remote SupportWe can enter into remote support agreement with your plant, where we provide 24×7 remote assistance to your site team by phone, email and log-in to the system, in case of emergency.
Annual Maintenance AgreementWe can provide you a MULTI LAYER Maintenance Agreement proposal for on-line analyzer maintenance & support at much competitive rates compared to OEM’s rates for the same scope.
We provide guaranteed operation & maintenance service support to PGNAA on-line analyzer users at a much economical cost compared to the service rates of OEMs for similar scope and equipment.
Our team has unparallel experience of supporting PGNAA on-line analyzer system worldwide for past 12-15 years.
We have a dedicated setup and infrastructure in India and Bahrain, in close proximity to you, to provide 24 x 7 x 365 days of uninterrupted support.
We can supply, with guarantee, all spare parts needed for operation and maintenance of your on-line analyzer for next 5 to 10 years or even longer.
We can also supply radioactive sources at much competitive rates and can also undertake its disposal directly thru source manufacturers.
As a valued customer, you need not to be dependent on Original Equipment Manufacturer (OEM) for supply of any spare part, radioactive source or consumables related to your Gamma-Metrics on-line analyzer. We hold extensive inventory of spares for your existing system and technology and also have access to all parts directly thru specific part manufacture. We shall also ensure the quickest lead time on (spares) availability to your site in case of any emergency.